| Technical Support Specialist |
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Altima Technologies is an innovative company known for its popular NetZoom solution (www.NetZoom.net). We are looking for an experienced technical support specialist who is detailed, proactive, an effective problem solver and someone who enjoys critical thinking and providing excellent customer support. |
| The job will be to provide software support to users of our NetZoom software application; involves providing solutions to software-related problems and issues, in conjunction with Software Analysts. |
| Candidate must have excellent communication, interpersonal and teamwork skills with the ability to thrive in a small and dynamic team environment. |
| Location(s): |
| USA, Chicago - must be legally authorized to work in the United States |
Are you seeking a rewarding career at a software company that influences the way professionals design, document, manage and optimize network and data center infrastructure? If you are an energetic and creative problem solver with a passion for helping people, we would like to hear from you. |
| Education: |
| BA/BS |
| Skills/Attributes Required: |
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2+ years of experience in technical support for software. Strong troubleshooting and analytical skills. |
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At least 1+ years software application testing and QA experience. |
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Knowledge of relational database (MS Access, SQL Server or Oracle). |
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| Experience using Internet portals and working with Microsoft Products such as Windows XP, Vista, Office, Visio, databases, installers, hands-on experience with web site testing and QA..
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| Software setup, Windows security, network and familiarity with data center infrastructure, operations and management. |
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| Please visit our website www.www.NetZoom.net for more information on our products. |
| E-mail your resume to hr@AltimaTech.com or fax it to 630.281.6460. |
